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Frequently Asked Questions

Who is elainelaine?

Based in CA, elainelaine is in the arts & crafts industry since 2008, providing the newest crafting products & the most up to date information to all the crafters. At elainelaine, you can find a collection of clear stamps, rubber stamps, stencil, cutting dies, inks, washi tape, gift, and more. Inspiration, challenges, giveaways, & more on our blog! http://www.elainelaine.com/blog



Ordering & Shipping Information 

Elainelaine ships most orders (except personalized items) within 24 to 48 hours for in-stock items. Orders are sent via USPS priority mail, which takes from 2 to 7 business days for delivery. Occasionally some items may be temporarily out of stock.   Please feel free to contact us at [email protected] to check on product’s availability. 

 

Shipping rates: 

We ship our products via USPS Priority Mail.  


Domestic Rates

Net total                      USPS Priority Mail (3 to 7 business days)

$0.01 - $89.00             $7.95

$89.01 - $119.00         $8.49

Above $119.01           FREE 


Canada: 

Net total                      USPS Priority Mail

$0.01 - $49                  $24.50*

$49.01 - $89.00           $40.15*

$89.01 – up                 $55.95*

 

Japan and Taiwan 

Net Total                     USPS Priority Mail

$0.01 - $49                  $25.50*

$49.01 - $89.00           $58.65*

$89.01 – up                 $76.50* 

* see below for international custom tariffs/charges

For International Customers: 

Elainelaine does not ship worldwide, but we do ship to few international countries: Canada, Japanese, and Taiwan.  (we will add more countries in the near future)  Please note: import duties and taxes are not part of the shipping charges. These charges are being collected by the delivering agents.  Charges are varies by each country’s customs office.  Please contact your country's customs office to see what the charges are before making the purchase.  


[email protected]